Travel Insurance Claims

It is important that you understand exactly what you are covered for, so you should read the policy document carefully. It helps to prevent any misunderstanding if you need to claim and ensures claims can be settled quickly and without fuss. If you have any questions when you have read the policy booklet, please call us.

Our policy booklet is in Adobe Acrobat format - you will need adobe acrobat reader to view it.

If you have purchased your policy on or after the 20/11/2006, we recommend you refer to the Policy Wording PDF below which explains the process of making a claim in detail. Please see pages 6 to 7 of the policy document which shows the claims procedures

Policy Wording Document
Last updated: 09/05/07

If you purchased your policy prior to 20/11/2006, please refer to the below Policy Wording PDF. The claims procedure can be found on pages 20 to 23.

Policy Wording Document
Last updated: 09/05/07